Comments on: Let us now sing the praises of Dr. Bizer’s Vision World

By: Eric Moritz

Eric Moritz — Mon, 22 Jun 2009 14:25:04 +0000

You should find an antique magnifying glass that you can wear around your neck on a chain. That would be pretty cool (as long as you can read regular text without it).

I’ll have to check out Vision World. I’m in dire need of an examine. I know I’ve developed near-sightedness, but I’m to cheap to get an examine and buy glasses.

By: Catherine C.

Catherine C. — Mon, 22 Jun 2009 14:15:33 +0000

Interesting. I too had an experience at Dr. Bizer’s just a few weeks ago, but it was not one as happy as yours. At 41, suddenly, I too needed a new prescription to include reading lenses. I went to my regular eye doc in Knoxville — Dr. Winston — who is absolutely fab and has always been so accurate with the prescription (I’ve noticed that not all optometrists can do this). I would need to get a new progressive lens. Altho I like Winston’s, their glasses are too expensive. In this economy, I needed a financial break! So I went to Dr. Bizer’s. I am in my “new” glasses now, but the craftsmanship is just not as good. In fact, when I picked them up, they had not even polished the edges of the lens, so they were all rough….really poor quality. I took them back a few days later and was told it was an extra charge for polished edges!! The sales person eager to make a sale did NOT tell me this when I made the order, and had she I would not have paid for it. After a lot of negotiation and asking to talk to the store manager, I finally got them to agree to polish the edges (and also fix a bit of plastic wire that was sticking out) right away and w/o a charge. I swore when I left, I would not go back to Dr. B’s ever again. The place is packed w/ customers every time I’ve gone in there, so I don’t think they’re hurting for sales — leading me to believe that they don’t care so much about customer satisfaction.
I’m glad, however, Katie, that you had a much better experience.
As for me, maybe it “pays” to stick w/ the more expensive Winston’s Eyecare.

By: Teresa Pitman

Teresa Pitman — Mon, 22 Jun 2009 12:13:35 +0000

I have two pairs of glasses with different prescriptions – one for walking around and driving, the other for working on the computer or reading. This worked out to be considerably cheaper than buying bifocals (I bought both pairs at Costco) and I suspect I would have struggled with the bifocals.

By: Leslie

Leslie — Mon, 22 Jun 2009 11:30:45 +0000

I am every bit that blind, too, and I know exactly how much I would appreciated that kind of customer service. You really should send them that story. I know they’ll be glad to hear their work and good attitude was noticed…and shared!

Signed,
A fellow bat

By: Debbie

Debbie — Sun, 21 Jun 2009 00:32:43 +0000

So I can So I can

By: Clinton

Clinton — Sat, 20 Jun 2009 17:44:55 +0000

I guess that same person who helped you out told my Father, after his lens popped out, “Oh honey, I can fix that for you.” And popped it back in. When it popped out 2 days later and it was lost, he called and she said, “Honey, that isn’t our responsibility.” So much for 500 glasses and customer service.

By: LouAnn

LouAnn — Sat, 20 Jun 2009 14:09:50 +0000

I’ve found that the ‘continuous’ or lineless bifocals have worked for me, but I had to wear them just a little bit longer each day. I started with wearing them for a half hour, then an hour and so on. It really freaked me out at first, especially going down steps–felt like a funhouse–but it wasn’t long before my eyes got used to them.
Whoever makes them also has to get the place where the change from ‘regular’ to ‘closeup’ happens just right for your eyes. You might have tried these things before, but I just thought I’d put it out there.

By: Wheatie

Wheatie — Sat, 20 Jun 2009 11:50:14 +0000

Here is a trick. If you don’t like wearing bifocals and are by yourself, of course, you can double up on your regular glasses to read. (One pair on top of the other pair.) Wheeee! Hillbilly bifocals!